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easyJet Apology Over Non-Kosher Tel Aviv Flight

easyJet Apology Over Non-Kosher Tel Aviv Flight Cheap fares airline easyJet was forced to apologise to passengers on one of its cheap flights to Tel Aviv after a mix-up led to pork products being loaded onto the aircraft.

The carrier was left red-faced after the mostly Jewish passengers on its Tel Aviv service from London Luton Airport were faced with the prospect of bacon and ham baguettes during the journey to Israel. This was due to the wrong food canisters being brought on board.

Vegetarian and kosher options are usually available on the London-Tel Aviv service from Luton, a spokeswoman for easyJet insisted, adding that the cheap fares carrier was very sorry if any offence was caused to passengers.

She told The Jewish Chronicle: "It does appear that the mistake was made on more than one flight around the time of the original flight mentioned – easyJet takes this extremely seriously and has put the necessary processes in place to ensure that this cannot happen again. All easyJet crew operating the Tel Aviv flight are given a full briefing before each flight, that includes cultural awareness. We include such information as part of our cabin crew training courses."

easyJet chief executive Carolyn McCall also announced plans for an expansion of the airline's Scottish operations, with cheap flights to Tenerife, Athens and Grenoble all on the cards. By basing a new Airbus A320 at Edinburgh Airport, Ms McCall said that easyJet could expand its annual passenger capacity by some 300,000 seats.

The airline already operates some 20 routes from Edinburgh, offering Scottish holidaymakers cheap flights to Spain, France, Germany, Italy, Cyprus, Portugal, Poland, Switzerland and the Netherlands, as well as destinations within the UK.


Airlines and Airport News posted by Daniel Coysh on 18 March 2011

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